Contributor
Member
ANGEL INVESTOR & LEADING INNOVATOR
As featured on
"Once you look past the numbers and focus on the people, that's when the business comes to life."
Are you discovering the human behind the employee?
ACHIEVING TRUE ANTIFRAGILITY
Antifragility, a term coined by risk analyst Nassim Taleb, is the idea that rather than try to simply prevent or survive unexpected and unpredictable events—called black swans—organizations need to implement systems and strategies so they can benefit from these disruptions and in so doing, move ahead of the competition. Put another way, it’s not so much survival of the fittest as it is market-leading success for the cleverest.
Khan focuses on building “Antifragile Products” to describe a products need to constantly evolve and even anticipate their customer’s needs.
5 Steps to Customer-Centric Antifragility
1
Stop trying to achieve resilience
Learn More
Stop trying to achieve resilience
be resilient. It’s what sets leaders apart.
2
Shift your perspective
Learn More
Shift your perspective
to be able to consistently to find certainty from complexity.
3
Compete against yourself
Learn More
Compete against yourself
don’t worry about what your competitors are doing.
4
Have evolving
goals
Learn More
Have evolving
goals
to keep up with ever-evolving technology, best practices, and operations.
5
Only settle for perfection
which is as fleeting as it is elusive, so maintaining it requires constant effort, constant improvement, and constantly staying on the offensive.
Only settle for perfection
Learn More
BOOK IRFAN FOR YOUR NEXT EVENT
Khan has spoken for such organizations as:
SPEAKING TOPICS
Customer Centric Antifragility
Discover The Human Behind The Person
Instinctive Innovation: Key Strategies to Transform Any Organization
Building a Socially Responsible Supply Chain